General, Cosmetic & Implant Dentists in Knowle, Solihull
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New Patients / Patient Journey

We welcome new patients. Our aim is to build a life-long relationship dedicated to your oral health.

Welcoming New Patients

Welcome to our dental family. We’re delighted to support you on your journey towards excellent oral health. Our commitment is to provide personalised, thorough dental care centred around your comfort and wellbeing. 

In return, we invite you to partner with us in looking after your smile. We provide simple guide to our shared responsibilities and the smooth process of becoming part of our patient community.

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A Lasting Partnership

At Downing Dental Practice, we place great importance on clear communication, transparency, and your overall satisfaction. Our commitment is to provide high-quality, personalised care, fully explain your treatment options, and always respect your time and concerns. In return, we ask that you take an active role in your oral health — attending scheduled appointments and keeping us informed of any changes or issues, so we can continue to build a strong partnership with you to keep your smiles healthy and beautiful.

Bookings Made Easy

Booking your first appointment is simple and convenient. You can arrange a visit through our website, speak to our friendly reception team by phone, or pop into the practice in person. We understand the need for flexibility, and we do our best to find an appointment time that suits your schedule.

Patient Journey

Your patient journey is shaped with comfort, clarity, and confidence in mind. During your initial consultation, our Treatment Coordinator (TCO) will take the time to explain your options, discuss costs, and answer any questions you may have. We believe in informed decisions, and your TCO is there to ensure you feel fully supported and well-informed at every stage. From your first visit to your ongoing care, our team is committed to making your experience positive, seamless, and stress-free.

Start Your Journey to a Healthier Smile

We look forward to being your partners in achieving and maintaining a healthy, confident smile. If you have any questions or need assistance, feel free to reach out to our team. Welcome to a new era of dental care! 

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Downing Dental
4.6
Based on 247 reviews
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Sukhbinder Soor profile picture
Sukhbinder Soor
16:15 17 Apr 26
Absolutely fantastic Dentist, great and friendly reception, and my Dentist, Shin. Ashal was friendly professional and provided me with alternatives. This Dental Practice is a wonderful find, and I highly recommend them. 5⭐️⭐️⭐️⭐️⭐️
Shirley Atkinson profile picture
Shirley Atkinson
11:41 14 Apr 26
John White profile picture
John White
15:26 13 Apr 26
Very helpful and professional staff.
Mark Carter profile picture
Mark Carter
05:52 13 Apr 26
Great experience… very clear communication in what could be done and all options explained
Gina Randle profile picture
Gina Randle
10:24 10 Apr 26
Fantastic dental practice where the staff really care and are super helpful. The kids are made to feel safe and comfortable coming in for their checkup. Would recommend!
jayne craven profile picture
jayne craven
09:42 01 Mar 26
I am a little anxious around dental treatment!
My regular dentist, Venay, is always gentle as is my hygienist, Ashish, who always numbs my gums so I feel very little discomfort.
Both are kind, considerate and understanding.
Thank you guys!!
Also, thanks to the reception team.
Nicole profile picture
Nicole
14:43 19 Feb 26
I recently visited Downing Dental Knowle with my son, and we both had a really positive experience. From the moment we arrived, the staff were incredibly friendly and helpful, making us both feel completely at ease.
They were especially kind and reassuring with my son, which made such a difference. The premises were clean, inviting, and very welcoming, creating a calm and comfortable atmosphere for us both.
We’re really pleased with the care we received and wouldn’t hesitate to recommend them to other families looking for a supportive and professional dental practice.
ramya vinoth profile picture
ramya vinoth
15:40 31 Jan 26
My son started his braces treatment with Dr Venay Verma at Downing Dental 2 years ago and I am happy to share that he completed the treatment, and the alignment looks amazing. Dr Venay guided us every step of the way starting with explaining us the process, the commitment needed and supporting us throughout this journey. He was always available if we had questions or concerns. He is extremely passionate in what he does, and he takes utmost care of his patients. He is someone you can trust blindfolded! I can’t recommend him enough!
Tina Bloomer profile picture
Tina Bloomer
14:57 29 Jan 26
As a very nervous patient having experience previous trauma at a previous dental practice, I have absolute faith with the service and treatment I received from Venay. He treated me with patience and care and made sure I felt comfortable at all times. For me personally, the whole experience and guidance towards treatment options was made in a friendly and caring manner and could have cried with relief once he'd given me my options. The whole experience has given me back some confidence, although still a very nervous patient, and can't recommend him enough.
Megan Etherington profile picture
Megan Etherington
12:42 27 Jan 26
I recently had some fillings done with Jamini and Maddie, and I couldn’t be more grateful for how kind and reassuring they were. I was extremely nervous, but they were both so calm, patient, and lovely throughout the whole appointment. Jamini worked very efficiently but was always happy to stop whenever I needed a break, which made a huge difference. Thanks to their care and understanding, I’m no longer as anxious about coming back for further treatment. Highly recommend.
E E profile picture
E E
12:48 14 Oct 25
I'm always very anxious at the dentist. I especially find the hygienist appts unpleasant, after a particularly traumatic experience at 76 Dental in Water Orton! The hygienist at Downing Dental was excellent and she did her best to be as gentle as possible. I also highly recommend Vanshika Patel
Susan Harris profile picture
Susan Harris
17:15 10 Oct 25
Friendly efficient staff.
kaz 24 profile picture
kaz 24
18:32 07 Oct 25
Very thorough, polite and great professional service
Margaret Jones profile picture
Margaret Jones
09:27 06 Oct 25
Thank you very much to Dr Jamie Palmer and the team at Downing Dental Knowle for her excellent care and kindness over the years.
As an NHS patient and someone who doesnt relish dental appointments she has always put me at my ease whilst delivering a high standard of professionalism.
Long may she remain my dentist!
Terry Stanley profile picture
Terry Stanley
11:06 17 Sep 25
We have always had a 1st class experience from Ajay and the team. Excellent advice and caring service. The receptionists are welcoming and friendly. We have been patients for 10+ years and wouldn't want to go anywhere else. Well done to all
Yvonne & Terry Stanley
Phil Herriott profile picture
Phil Herriott
09:35 17 Sep 25
My treatment was completed in a timely manner and I felt fully relaxed and informed throughout the whole process. All staff were friendly and calming. Thank you.
Maria profile picture
Maria
10:23 08 Sep 25
I've been going to this dentist for 20 years, my original dentist moved and hadnt been so impressed last few years but last 2 times have seen Dr Patel, she's helpful and knowledgeable so thank you.
Edgar Alan profile picture
Edgar Alan
13:49 30 Jul 25
I had an examination with Shiny Ashel Dsa, she was so polite effecient kind and professional. I am so pleased.
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