General, Cosmetic & Implant Dentists in Knowle, Solihull

New Patients / Patient Journey

We welcome new patients. Our aim is to build a life-long relationship dedicated to your oral health.

Welcoming New Patients

Welcome to our dental family. We’re delighted to support you on your journey towards excellent oral health. Our commitment is to provide personalised, thorough dental care centred around your comfort and wellbeing. 

In return, we invite you to partner with us in looking after your smile. We provide simple guide to our shared responsibilities and the smooth process of becoming part of our patient community.

A Lasting Partnership

At Downing Dental Practice, we place great importance on clear communication, transparency, and your overall satisfaction. Our commitment is to provide high-quality, personalised care, fully explain your treatment options, and always respect your time and concerns. In return, we ask that you take an active role in your oral health — attending scheduled appointments and keeping us informed of any changes or issues, so we can continue to build a strong partnership with you to keep your smiles healthy and beautiful.

Bookings Made Easy

Booking your first appointment is simple and convenient. You can arrange a visit through our website, speak to our friendly reception team by phone, or pop into the practice in person. We understand the need for flexibility, and we do our best to find an appointment time that suits your schedule.

Patient Journey

Your patient journey is shaped with comfort, clarity, and confidence in mind. During your initial consultation, our Treatment Coordinator (TCO) will take the time to explain your options, discuss costs, and answer any questions you may have. We believe in informed decisions, and your TCO is there to ensure you feel fully supported and well-informed at every stage. From your first visit to your ongoing care, our team is committed to making your experience positive, seamless, and stress-free.

Start Your Journey to a Healthier Smile

We look forward to being your partners in achieving and maintaining a healthy, confident smile. If you have any questions or need assistance, feel free to reach out to our team. Welcome to a new era of dental care! 

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Downing Dental place picture
4.5
Based on 200 reviews
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E E profile picture
E E
12:48 14 Oct 25
I'm always very anxious at the dentist. I especially find the hygienist appts unpleasant, after a particularly traumatic experience at 76 Dental in Water Orton! The hygienist at Downing Dental was excellent and she did her best to be as gentle as possible. I also highly recommend Vanshika Patel
Susan Harris profile picture
Susan Harris
17:15 10 Oct 25
Friendly efficient staff.
kaz 24 profile picture
kaz 24
18:32 07 Oct 25
Very thorough, polite and great professional service
Margaret Jones profile picture
Margaret Jones
09:27 06 Oct 25
Thank you very much to Dr Jamie Palmer and the team at Downing Dental Knowle for her excellent care and kindness over the years.
As an NHS patient and someone who doesnt relish dental appointments she has always put me at my ease whilst delivering a high standard of professionalism.
Long may she remain my dentist!
Terry Stanley profile picture
Terry Stanley
11:06 17 Sep 25
We have always had a 1st class experience from Ajay and the team. Excellent advice and caring service. The receptionists are welcoming and friendly. We have been patients for 10+ years and wouldn't want to go anywhere else. Well done to all
Yvonne & Terry Stanley
Phil Herriott profile picture
Phil Herriott
09:35 17 Sep 25
My treatment was completed in a timely manner and I felt fully relaxed and informed throughout the whole process. All staff were friendly and calming. Thank you.
Maria profile picture
Maria
10:23 08 Sep 25
I've been going to this dentist for 20 years, my original dentist moved and hadnt been so impressed last few years but last 2 times have seen Dr Patel, she's helpful and knowledgeable so thank you.
Edgar Alan profile picture
Edgar Alan
13:49 30 Jul 25
I had an examination with Shiny Ashel Dsa, she was so polite effecient kind and professional. I am so pleased.
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